Order Process:
- To ensure the best experience, please complete a separate form for each custom order. This helps us capture all the details needed to bring your design to life.
- Our standard turnaround time for custom orders is approximately two weeks. We strive to complete orders as quickly as possible, but this timeline allows us to focus on quality and craftsmanship.

Payment Details:
- Once your order is submitted, we will contact you with a price quote.
- Payment is required before we begin designing your item. Please inquire on receiving terms.

Design Considerations:
- Longer text or intricate, detailed designs may affect the overall cost of your item.
- All custom designs are subject to a design fee.
- We work closely with you to ensure the final product is exactly what you envision, combining high-quality materials like reclaimed wood, acrylics, and leather with our expert engraving and cutting techniques.